FranklinNavigator
From question to completion

Get It Done in Franklin

Choose what you are trying to finish. We will help you understand the route, prepare what you need, reach the correct official destination and know what to check next.

Tell Navigator what I needI need help, not a transaction
Moving

I just moved to Franklin

  1. Understand: identify City/County and school-district starting points.
  2. Prepare: make a checklist for utilities, schools, transportation and local services.
  3. Complete: use each official provider or agency directly.
  4. Next: save the topics that matter in My Franklin.
Start moving checklistSet up My Franklin
School

Enroll or plan for school

  1. Understand: determine whether the address is served by FSD or WCS.
  2. Prepare: review zoning, calendar and enrollment-document requirements.
  3. Complete: use the correct district enrollment system.
  4. Next: track calendar dates and transportation.
Open school guide
Home / construction

Permit or home project

  1. Understand: identify building, trade, infrastructure, floodplain or right-of-way issues.
  2. Prepare: organize project scope and plans.
  3. Complete: submit through the correct City process.
  4. Next: track review, fees and inspections with the City.
Plan my projectOfficial permit source
Business

Start or license a business

  1. Understand: check City, County and Tennessee requirements for your activity.
  2. Prepare: confirm location/zoning and which license class applies.
  3. Complete: apply with the responsible government offices.
  4. Next: build your local profile and growth plan.
Start business pathwayOfficial license source
Transportation

Plan a ride without a car

  1. Understand: compare fixed routes, accessibility needs and trip timing.
  2. Prepare: identify origin, destination and travel window.
  3. Complete: check the current transit schedule.
  4. Next: save recurring transportation links in My Franklin.
Open transportation pathway
Housing

Housing or affordability problem

  1. Understand: separate immediate housing risk, affordability/program questions, property issues and legal questions.
  2. Prepare: gather broad facts and the official or first-party source.
  3. Complete: contact the appropriate housing, benefits or legal-help organization.
  4. Next: keep dates and documents organized privately.
Open Housing Navigator
Property

Property record, tax or zoning question

  1. Understand: decide whether you need assessor data, zoning/planning, permit history or tax information.
  2. Prepare: identify the property and the exact question.
  3. Complete: use the responsible public record/source.
  4. Next: verify any changing status before acting.
Open property help
Civic

Meeting, ward or public comment

  1. Understand: identify the board, meeting or ward that matters.
  2. Prepare: read the agenda and write your question or comment.
  3. Complete: attend or contact the official body through its published process.
  4. Next: follow the minutes or subsequent meeting.
Open civic pathway
Senior / caregiver

Arrange senior or caregiver support

  1. Understand: separate transportation, in-home help, benefits, health-care coordination and caregiver support.
  2. Prepare: write down the broad need, location, timing and questions without entering private medical details here.
  3. Complete: contact the responsible aging, transportation, care or benefit source directly.
  4. Next: save the recurring links and follow-up date in My Franklin.
Open senior & caregiving pathwaySave a follow-up
Food / benefits

Find food, benefits or basic-needs help

  1. Understand: identify whether you need food, utility help, a Tennessee benefit or another basic-needs resource.
  2. Prepare: use a private checklist for documents and questions; do not paste account numbers or household details into a public page.
  3. Complete: use the responsible official or nonprofit intake route.
  4. Next: note any required follow-up or renewal date.
Open Food & Benefits pathway
Jobs / career

Find work or make a career move

  1. Understand: choose between immediate job search, training, career change or application preparation.
  2. Prepare: organize your resume, target role and questions.
  3. Complete: use current employer and workforce sources for real openings or training.
  4. Next: keep interview, application and follow-up dates together.
Open Jobs & Career pathway
Children / family

Find child care or family support

  1. Understand: separate licensed child care, assistance, school services, transportation and family-support needs.
  2. Prepare: list schedule, age range and broad needs without entering a child’s private information.
  3. Complete: use the responsible licensing, school or support source.
  4. Next: confirm availability, eligibility and current requirements directly.
Open Children & Family pathway
City service

Report or route a local City problem

  1. Understand: decide whether the issue involves streets, sanitation, traffic, parks, utilities or another City service.
  2. Prepare: note the location and a short factual description.
  3. Complete: use the City’s published report/request route or responsible department.
  4. Next: keep the request reference and follow-up date if one is provided.
City of Franklin — I Want ToFind the right local route
Preparedness

Prepare my household or small organization

  1. Understand: identify alerts, weather, evacuation, medications, pets, transportation and communication needs.
  2. Prepare: build a household or organization checklist from official emergency sources.
  3. Complete: sign up for the appropriate official alerts and assemble what you need.
  4. Next: set a reminder to review the plan and supplies.
Open preparedness pathwaySet a review reminder